Frequently Asked Questions
Everything you need to know about shopping with Palmyra Orders.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, Palmyra Orders ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination.
How do I cancel or modify an order?
Orders can be modified or canceled within 2 hours of placement. Please contact our support team immediately with your order number for assistance.